Our main clients are pizzerias in French-speaking Switzerland, because we are experts in the pizza-making trade. We offer training and events to our commercial partners, so that they can discover and take full advantage of our products and the techniques for using them.

However, our premium products are offered to the HoReCA (Hotels, Restaurants, Cafés and Catering) industry, to whom we also provide bespoke consultancy services to help our over 200 commercial clients maximise their experience on a budget.

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If you are already a client, you can access our e-commerce application to discover the list of our products. For more technical information about our products, please contact our Order Manager on 021 565 79 95.

If you are not a client, you do not yet have access to our catalogue of over 3,000 products. For more information about our products, please contact our Sales representative by e-mail at sales@typicallitalygroup.ch.

We deliver from Monday to Friday, both in front of your door and upstairs. Goods orders of CHF 150.- or more are delivered free of charge, while those below this amount are subject to a charge of CHF 25.-.

In urgent cases, and if possible, the charge is CHF 50.- for orders placed in the morning for delivery on the same day, CHF 20.- for orders placed after 3 p.m. for delivery on the following day, and CHF 50.- for orders placed for delivery on Saturday morning.

The deadline for orders is no later than 12.00 noon on the day before delivery. All orders that do not arrive on time will be automatically rescheduled for the following day, depending on product availability.

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Products delivered may only be contested within 24 hours of acceptance.

You can only request a refund for any problems with photos of the product, delivery note or invoice, as well as photos of the product packaging with the date and batch. These documents should be sent by e-mail to the following address order@typicallitalygroup.ch.

You must not dispose of the products without our consent, otherwise a refund will not be possible.

For TYPICALLITALY Group SA, service comes before the product. In order to ensure local support, you can contact our Marketing and Customer Manager by e-mail at the following address support@typicallitalygroup.ch.

We'll be happy to come to your establishment to make your online shopping experience as simple as possible, or to offer you an alternative way of placing your orders.

If you are a client, our partner GRENKEFACTORING AG takes care of our accounts receivable and handles all payments on behalf of TYPICALLITALY Group SA.

In the event of non-payment, correspondence concerning invoices should therefore be addressed to GRENKEFACTORING AG, which is subject to data protection regulations.

To receive documents relating to your invoices, you can contact us by e-mail at the following address gbilling@typicallitalygroup.ch.